Hardware Support
n&k Technology offers 8×5 or 24×7 support for all n&k Analyzers.
Application Support – Three Possibilities
- Customer invokes “Recipe Generation Wizard” analysis software of the n&k system
- The Wizard is a proprietary program embedded within n&k Analyzer software, whereby the end-user can characterize “unknown” films, and add them to the system’s library, with little or no advance information regarding the film properties
- The calculation typically takes a few minutes to complete
- This gives the user the capability to develop new recipes for materials that cannot be analyzed by the existing library without involving a third party
- Customer collects raw data (reflectance vs. wavelength 190 – 1000 nm (and transmittance vs. wavelength 190 – 1000 nm for n&k RT systems) and e-mails it to n&k for analysis and/or recipe development
- Data will be analyzed by a member of n&k’s technical staff and results will be e-mailed back, formatted for customer’s n&k system, within a few days, on average
- Customer sends samples to n&k for analysis and/or recipe development
- Data will be analyzed by a member of n&k’s technical staff and results will be provided to customer, formatted for customer’s n&k system, within a few days, on average
n&k Technology, Inc., headquartered in San Jose, California, at the heart of Silicon Valley, is represented by a global network of experienced and knowledgeable sales representatives committed to providing world-class customer sales, service and support. For a sales representative in your area, please review our regional contacts, below, or contact us at sales@nandk.com or inforequest@nandk.com.
Call n&k: +1.800.654.1038
Mailing Address:
n&k Technology, Inc.
80 Las Colinas Lane
San Jose, CA 95119
United States
California
n&k Technology, Inc.
80 Las Colinas Lane
San Jose, CA 95119
Phone: 408-513-3800
866-873-6241 (toll free)
Fax: 408-513-3850
E-mail: sales@nandk.com or inforequest@nandk.com
Central
n&k Technology, Inc.
80 Las Colinas Lane
San Jose, CA 95119
Phone: 408-513-3800
866-873-6241 (toll free)
Fax: 408-513-3850
E-mail: sales@nandk.com or inforequest@nandk.com
Eastern
CWI Technical Sales
Nat Weil
704 Ginesi Drive, Suite 11A
Morganville, NJ, 07751
Tel: 732-536-3964
e-mail: sales@cwitechsales.com
Territory: East Coast
Northwest
John Mahoney
11760 W Executive Drive
Suite 220
Boise, ID 83713
Phone: 208-629-4099
Fax: 408-624-4273
Territory: Idaho
Southwest
n&k Technology, Inc.
80 Las Colinas Lane
San Jose, CA 95119
Phone: 408-513-3800
866-873-6241 (toll free)
Fax: 408-513-3850
E-mail: sales@nandk.com or inforequest@nandk.com
Asia
ChinaRean Huang
No.21, Taihe Rd., Zhubei City,
Hsinchu County, Taiwan (R.O.C)
Tel: +886-3-5536525 ext. 3203
Mobile: +886-975821317
Email: Rean_Huang@challentech.com.tw
ChenChen Jia
503 Room,Block 1,No.169,Shengxia Rd.
Pudong New District, Shanghai, China
Tel：021-68471388 ext. 7203
Mobile: 18019399160/18817228561
Email: chenchen.jia@challentech.com.cn
Hong Kong
Rean Huang
No.21, Taihe Rd., Zhubei City,
Hsinchu County, Taiwan (R.O.C)
Tel: +886-3-5536525 ext. 3203
Mobile: +886-975821317
Email: Rean_Huang@challentech.com.tw
ChenChen Jia
503 Room,Block 1,No.169,Shengxia Rd.
Pudong New District, Shanghai, China
Tel：021-68471388 ext. 7203
Mobile: 18019399160/18817228561
Email: chenchen.jia@challentech.com.cn
Indonesia
Data Storage Applications:
Dymek
16/f., Flat 1612, Cheung Fung Ind. Bldg.,
23-29 Pak Tin Par Street,
Tsuen Wan, N.T., Hong Kong
Phone: 011-852-2415-3601
Fax: 011-852-2416-3641
E-mail: billy@dymek.com
Japan
Mitsubishi Gas Chemical Trading, Inc.
Hiroki Toyama (遠山寛貴)
2-2-1 Kanda Nishiki-cho, Chiyoda-ku, Tokyo
101-0054, Japan (KANDA SQUARE 15F)
Tel: +81-3-6626-3364
Email: toyama-h@mgctrading.co.jp
South Korea
John Lee
627, Bongeunsa-ro, Gangnam-gu
Seoul, 06083, Korea
Tel：+82 (0)2 2143-8211
Mobile: +82 (0)10 6201-2130
Email: johnlee@scinco.com
Malaysia
Lawrence Ng
Block 998 Toa Payoh North #06-06
Toa Payoh North Industrial Estate
Singapore 318993
Phone: +65 63520238 ext 1107
Mobile: +65 97979728
E-mail: lawrence.ng@teltec.com
Data Storage Applications:
Dymek Asia (S) Pte Ltd
Thomas Wah
69 Ubi Road 1 #08-22/23 Oxley Bizhub 1
Singapore 408731
Phone: +65 84848056
Mobile: + 65-9674 6381
E-mail: thomas@dymek.com
Philippines
Lawrence Ng
Block 998 Toa Payoh North #06-06
Toa Payoh North Industrial Estate
Singapore 318993
Phone: +65 63520238 ext 1107
Mobile: +65 97979728
E-mail: lawrence.ng@teltec.com
Data Storage Applications:
Dymek Asia (S) Pte Ltd
Thomas Wah
69 Ubi Road 1 #08-22/23 Oxley Bizhub 1
Singapore 408731
Phone: +65 84848056
Mobile: + 65-9674 6381
E-mail: thomas@dymek.com
Singapore
Lawrence Ng
Block 998 Toa Payoh North #06-06
Toa Payoh North Industrial Estate
Singapore 318993
Phone: +65 63520238 ext 1107
Mobile: +65 97979728
E-mail: lawrence.ng@teltec.com
Data Storage Applications:
Dymek Asia (S) Pte Ltd
Thomas Wah
69 Ubi Road 1 #08-22/23 Oxley Bizhub 1
Singapore 408731
Phone: +65 84848056
Mobile: + 65-9674 6381
E-mail: thomas@dymek.com
Taiwan
Rean Huang
No.21, Taihe Rd., Zhubei City,
Hsinchu County, Taiwan (R.O.C)
Tel: +886-3-5536525 ext. 3203
Mobile: +886-975821317
Email: Rean_Huang@challentech.com.tw
Thailand
Lawrence Ng
Block 998 Toa Payoh North #06-06
Toa Payoh North Industrial Estate
Singapore 318993
Phone: +65 63520238 ext 1107
Mobile: +65 97979728
E-mail: lawrence.ng@teltec.com
Data Storage Applications:
Dymek Asia (S) Pte Ltd
Thomas Wah
69 Ubi Road 1 #08-22/23 Oxley Bizhub 1
Singapore 408731
Phone: +65 84848056
Mobile: + 65-9674 6381
E-mail: thomas@dymek.com
Europe
BelgiumEric Schirrecker
939, rue de la Croix Verte
F-34090 Montpellier, France
Phone: +33 (0) 615 54 6985
e-mail: eric.schirrecker@teltec.fr
E-Mail: Eric.Schirrecker@teltec.com
France
Eric Schirrecker
939, rue de la Croix Verte
F-34090 Montpellier, France
Phone: +33 (0) 615 54 6985
e-mail: eric.schirrecker@teltec.fr
E-Mail: Eric.Schirrecker@teltec.com
Germany
Teltec Semiconductor technic GmbH
Thomas Bohn (Managing Director)
Am Moosbach 6
74535 Mainhardt, Germany
Phone: +49 7903-91440
E-Mail: Thomas.Bohn@teltec.com
Israel
Supported directly by n&k Headquarter
n&k Technology, Inc.
80 Las Colinas Lane
San Jose, CA 95119
Phone: 408-513-3800
866-873-6241 (toll free)
Fax: 408-513-3850
E-mail: sales@nandk.com or inforequest@nandk.com
Italy
Bruno Rivolta
Via Kennedy, Ingresso2,
20871 Vimercate (MB), Italy
Tel: +39 348 2312092
E-Mail: Bruno.Rivolta@teltec.com
Netherlands
Teltec Semiconductor technic GmbH
Thomas Bohn (Managing Director)
Am Moosbach 6
74535 Mainhardt, Germany
Phone: +49 7903-91440
E-Mail: Thomas.Bohn@teltec.com
Spain
Eric Schirrecker
939, rue de la Croix Verte
F-34090 Montpellier, France
Phone: +33 (0) 615 54 6985
E-Mail: Eric.Schirrecker@teltec.com
Sweden
Thomas Bohn (Managing Director)
Am Moosbach 6
74535 Mainhardt, Germany
Phone: +49 7903-91440
E-Mail: Thomas.Bohn@teltec.com
Switzerland
Bruno Rivolta
Via Kennedy, Ingresso2,
20871 Vimercate (MB), Italy
Tel: +39 348 2312092
E-Mail: Bruno.Rivolta@teltec.com
United Kingdom
Thomas Bohn (Managing Director)
Am Moosbach 6
74535 Mainhardt, Germany
Phone: +49 7903-91440
E-Mail:Thomas.Bohn@teltec.com